Electricians work every day with complex tasks but their technical capabilities are attributes that no one can deny when stuck in an electrical emergency or starting an office fit-out. However, we often look for more than ‘technical’ skills when hiring a tradesperson. As homeowners, property managers or business owners, we want to see that the people working on our property also have what is often referred to as ‘soft skills’ – the ability to communicate, problem solve and manage time effectively. So, if you’re in need of an electrician, what are the top five qualities that you should be looking for?
#1 Licence & Insurance
The most important thing to look for when hiring an electrician is whether they are insured and licensed. In Queensland, you can check the status of electrical contractor licence numbers through Electrical Safety’s Electrical Licence Search. You can also request proof of liability insurance from your electrician before you commence work to ensure that you are covered in case anything goes wrong. In addition to checking their licence status and whether they have insurance, you may also want to find out what their warranty period is and what work it covers. Additionally, some electricians will offer guaranteed service meaning they will return to resolve any issues they weren’t originally able to fix free of charge.
#2 Communication Skills
Understanding the ins and outs of electrical works can be difficult for those not in the trade so it’s important that your electrician has great customer service and communications skills to convey the issues and provide solutions that you feel confident in choosing. For larger works, such as office fit outs and other commercial or industrial services such as what we offer at North Lakes & Surrounds Electrical, your electrician will be in contact with a diverse range of customers, builders, architects and more, so they will need to be able to communicate effectively. In emergency cases when an electrician is called by a customer during a time of crisis and feeling overwhelmed, it is up to them to reassure the customer and help them feel comfortable.
#3 Problem Solving
An electrician’s day will always involve fiddling around with electrical wiring, but that doesn’t mean that every day is the same. At North Lakes & Surrounds Electrical, our electricians are challenged every day with different tasks that could be as simple as figuring out which size cable is needed or the more complex responsibility of programming automations within the home or office. On the job, especially where only one electrician is required, it’s important to be able to efficiently and independently investigate and solve electrical problems. Being able to assess a situation and make the right decision is a resourceful trait for any tradesperson.
#4 Reliability & Time Management
Hiring an electrician that can give you a timeframe of when a job should be completed means you likely have an employer who is reliable and dependable. If an electrician can’t give you a quote on a job, it may signify a lack of confidence in their ability to get the job which is not what you want when working with electricity. To find out if your electrician is reliable and has good time management, check out testimonials and reviews from past clients on Google, social media page and even the company’s website.
Good electricians who keep up to date with the latest codes and regulations are sure to have safety at the forefront of their minds when working on your property and are likely to provide a higher standard of work. It’s imperative for an electrician to maintain regular communication with anyone else onsite to ensure they do not enter restricted areas or touch any equipment until it is safe to do so. On the matter of equipment, it’s equally important for an electrician to use their tools for the manufacturer’s intended purpose as misuse can lead to broken equipment or injuries.
Book with North Lakes & Surrounds Electrical
Operating for more than 10 years, our team at North Lakes & Surrounds Electrical (licence number #73554) offer residential and commercial electrical services to those in the Moreton Bay Region and beyond. We have built our family business into a reputable trade, offering a free electrical safety check for all new clients, a 12-month workmanship guarantee and the peace of mind that we will always adhere to Australian Standards. If you need an electrician near Brisbane, contact us today on (07) 3053 3118.