FOR ALL CLIENTS
GUARANTEED
ALWAYS
Frequently Asked Questions
Can I do my own electrical work?
No. It is illegal to complete your own electrical installations and repairs unless you are a fully qualified and licenced electrician.
What should I do if my safety switch trips?
Unplug all of your appliances, including any water/pool pump, dishwasher, washing machine. It is not sufficient to just turn off the switch at the wall as the appliances are still drawing a current; you must unplug the appliances. At your switchboard try to reset the tripped switch. If it resets successfully, then plug in your appliances one at a time, you may discover the faulty appliance during this process. If the switch will not reset, then you will need to call us for additional assistance.
How can I be assured you will show up when scheduled?
At the time of your job booking we will give you an approximate time of arrival within a 2-hour time period. We use an online job management system which is monitored by our office staff during business hours. We can monitor and track our technicians and identify if they are going to be running late or in some cases early!! Our friendly office staff will send a text message or call to advise of any delays. You will receive a text message from our technician when they are 10-20 minutes away from arriving at your property. Call us if you are ever concerned.
Do you travel outside of the North Lakes area?
Our business has certainly grown over the years and we now service the entire Moreton Bay Region and beyond.
How does the new Queensland Smoke Alarm Legislation affect me/my property?
For an existing owner-occupied home, the minimum requirement as at 01/01/2017 is that your smoke alarm must be of a photoelectric type which complies with Australian Standard (AS) 3786-2014, that your smoke alarm is not older than 10 years old and that your smoke alarm tests successfully.
If you have any queries about a home being sold, leased, being built or undergoing renovations, please give our office a call on 07-3053 3118.
What are your payment methods?
Our preferred payment methods are EFTPOS, VISA, Mastercard and ZipPay.
If you have a different question not here, please visit our homepage and submit your question into our contact form or call us on (07) 3073 7794
Reasons to Call Us
What can you expect from North Lakes & Surrounds Electrical?
Safety
We invest in your safety and ours.
Insured
We cover all the bases to protect your investment.
On Time
Every time!
Customer Service
Quality service and excellent communication.
Clean Workspace
We do the work and leave it as we found it.
What our clients say…
Kurt McCormick31/05/2024Had Russel and Anthony come out to work on installing 8 new ethernet ports, as well as some power points, and terminate it into a storage closet. Absolutely stoked how it turned out and I couldn't be happier. Will definitely engage with this company in the future for other jobs.
Becster Brisbane20/05/2024Had Anthony & Nick around today for a couple of minor repairs, and also to install 2 brand new ceiling fans (1st time, my own purchases) at home. So lovely, explained things to me, on time & all done in around 2 1/2 hours all at a reasonable cost.. I will definitely have these guys back again for any future repairs needed!
Daniel Booth20/05/2024If you are looking for an Electrician for residential or commercial, North Lakes & Surrounds Electrical are the team you are looking for. Quick to respond, easy to deal with, competitive pricing and their team are courteous and professional. All my electrical work will be through these guys going forward.
Samuel Anderson09/05/2024Anthony from North lakes and Surrounds electrical went above and beyond would definitely recommend him he is a legend that does a proper job and gives an exceptional service could jot be more happier
Jesse23/04/2024We had a fair bit of work that needed to be completed from replacing all down lights to adding new plug points and ensuring smoke alarms were up to code. Communication was clear from quote to the moment they arrived on site. Isaac and his team were great, informative and thorough. Highly recommended.
David Mitchell26/03/2024What a delightful team. They turned up on time and nothing was too hard. Very professional. Can’t recommend them enough.
John Peel16/02/2024Rob and Stuart installed new fire alarms in each bedroom, Rob had fixed our pool light previously when it looked unfixable. Great service and great communication. 5 star John & Lynn Kangaroo St north lakes
Kate15/01/2024Rob from North Lakes Electrical deserves some serious kudos! We have had so many jobs for him, and he has scheduled us in without any issues. We’d like to thank Rob for adding more down lights to our kitchen space, wiring up our pool LED disco lights, finding us some lights for the staircase that fitted our brief (and installing them), installing a fan in our 5th bedroom, hooking up the TV on our deck, sorting out the power for the outdoor fridge, installing appliances in our kitchen & I’m not even sure I’ve captured everything. Rob is reliable, timely, creative, honest & an extremely decent human being who will get your job done with precision in a timely manner. 100 stars for Rob from North Lakes Electrical!
